Frequently Asked Questions
Everything you need to know about your AFL gear and orders.
Are your products officially licensed by the AFL?
Yes, every item sold at The AFL Store is 100% officially licensed by the Australian Football League, ensuring high-quality standards and that a portion of the proceeds supports your club.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within Australia. Express shipping options are available at checkout and usually arrive within 1-3 business days depending on your location.
Can I return an item if it doesn't fit?
Absolutely. We offer a 30-day return policy for most items. The product must be in its original condition with tags attached. Please note that customized jerseys cannot be returned unless faulty.
How do I care for my AFL guernsey?
To preserve the quality of the fabric and heat-pressed logos, we recommend a cold machine wash on a gentle cycle, turned inside out. Do not tumble dry or iron directly onto prints.
Do you offer international shipping for fans overseas?
Yes, we ship our AFL merchandise worldwide so you can represent your team from anywhere. International delivery times and shipping costs vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Afterpay and ZipPay.